If a pool or spa appears to lose water, first compare it with normal evaporation and recent use. Then discuss a leak evaluation.
What to observe
- Whether water loss continues when the pool is not in use
- Where damp spots appear around the pool or equipment
- Whether the water level changes with the pump on or off
- Any recent maintenance or visible equipment changes
Why the details matter
Water loss can relate to evaporation, splash-out, equipment, or a plumbing leak. Observations help determine the right evaluation.
Confirm service scope
Pool and spa leak detection is listed among the offered services. Ask whether your pool type, equipment, and suspected leak location are within the service scope.
What to share during your first call
Have your property address ready. Describe when the issue began, where you have noticed water or unusual conditions, any water meter changes and whether immediate damage is occurring. Ask about the diagnostic process, the assigned professional, and charges before authorizing work.
Concerned about pool & spa leak detection?
Talk through the symptoms and confirm the next available option.